The Baxter Theatre Centre seeks to appoint fifteen (15) Ushers on an ad-hoc basis in the Front of House department. Successful candidates will support Front of House operations, deliver excellent customer service to patrons, and help ensure public safety during performances and events.
Table of Contents
Minimum Requirements
- Grade 12 / Matric.
- Friendly, professional manner with strong interpersonal and communication skills (verbal and written).
- Fluency in English and at least one other official South African language.
- Ability to work well under pressure, independently and in a team.
- Alertness with the ability to think quickly in an emergency.
- Strong customer service orientation.
- Flexibility to work according to theatre operational hours (evenings, weekends, public holidays as required).
Advantageous:
- Prior experience in hospitality and/or theatre environments.
Duties & Responsibilities
- Scan admission tickets and manage entry to venues.
- Seat patrons timeously and in the correct auditorium/venue.
- Assist patrons in locating assigned seats.
- Direct patrons to on-site facilities (restaurant, bar, restrooms).
- Provide assistance to patrons with special needs.
- Resolve seating disputes and address general patron concerns courteously.
- Guide patrons to exits/entrances and support audience flow and safety procedures.
Remuneration
- R43.56 per hour (ad-hoc/shift-based, as required by operational needs).
How to Apply
Submit the following as a single PDF to Mr Jerome Fish at jerome.fish@uct.ac.za, or post to Front of House Management Team, Baxter Theatre Centre, Main Road, Rondebosch, 7701:
- UCT Application Form (download: http://forms.uct.ac.za/hr201.doc)
- Cover Letter
- Curriculum Vitae (CV)
Important:
- Indicate the job title and reference number (E24501) in the email subject line.
- Incomplete applications will not be considered.
- Only shortlisted candidates will be contacted and may be required to complete competency and pre-placement medical assessments.
Contact & Website
- Telephone: 021 685 7880 / 021 680 3967
- Website: http://www.baxter.co.za/
Notes
- Appointment is ad-hoc, based on operational requirements.
- Role focuses on front-line customer service and public safety during events.
Be the first to comment