Administrative Assistant (X4) – Road Accident Fund Vacancies
Reference No: 5882
Location: East London, Eastern Cape, South Africa
Job Type: Contract (24 Months)
Salary: R244 732 per annum
Due Date: 14 August 2025
Table of Contents
About the Road Accident Fund (RAF)
The Road Accident Fund covers all road users within South Africa, rehabilitating and compensating victims of motor vehicle accidents. RAF also promotes road safety awareness and ensures service delivery in a caring, professional, and timely manner.
Purpose of the Job
The Administrative Assistant: Determination will support the Officer, Senior Officer, and Team Leader with administrative assistance to ensure efficient and smooth branch operations.
Key Responsibilities
Chase stakeholder queries
- Handle incoming telephone calls
- Check and respond to correspondence
- Issue letters and prepare undertaking letters when required
Payment requisition processing
- Sign expenditure authorization forms
- Maintain a record of offers made
- Obtain requisite approvals according to Delegation of Authority (DOA)
Document and correspondence management
- Draw and document correspondence received
- Request files from CAFS (Claims Administration Filing System)
- File incoming documents, emails, and letters on a daily basis
Claims system updating
- Recover files from CAFS
- Update claim records with accurate, relevant information
File distribution and liaison with stakeholders
- Exchange and retrieve files among departments
- Pass on copies of files to stakeholders when required
Minimum Qualifications
- NQF 4 (Grade 12 / Matric)
- Computer literacy
Experience Required
- Minimum 1 year relevant experience in a claims administration or handling environment
Technical and Behavioural Competencies
Technical:
- Good computer skills
- Sound administration and organisational skills
- Effective time and desk management
Behavioural:
- Personal mastery and emotional intelligence
- High level of ethics and governance awareness
- Customer focus and service orientation
Why Work for RAF?
- Fixed-term contract with competitive salary
- Exposure to claims administration in the public sector
- Opportunity to develop within a supportive framework
- Work with a mission-driven organisation committed to rehabilitation and road safety
How to Apply For Road Accident Fund Vacancies
Apply before 14 August 2025 via the Road Accident Fund Careers Portal
Also Apply For: Sanlam Learnership Programme 2025 – Bellville & Centurion
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