Road Accident Fund: Administrative Assistant (Undertakings) X4 Posts

Closing Date: 30 September 2025
Location: East London, Eastern Cape
Employer: Road Accident Fund (RAF)
Contract: 36-month fixed-term contract
Salary: R244,732.00 per annum (T.A.S.K Grade 06)

The Road Accident Fund (RAF) plays a vital role in South Africa’s social security and healthcare system by compensating and rehabilitating individuals affected by motor vehicle accidents.

The RAF is now recruiting four (4) Administrative Assistants (Undertakings) on 36-month fixed-term contracts. These roles are located in East London, Eastern Cape, and form part of RAF’s mission to ensure efficient medical claims processing, compliance, and service delivery.

This is an excellent opportunity for job seekers looking to gain experience in the public sector, administration, and healthcare claims management.

Purpose of the Role

The Administrative Assistant (Undertakings) will be responsible for providing day-to-day administrative support to the Medical Management Department, ensuring compliance with RAF standards, and maintaining proper documentation, filing, and meeting coordination.

Key Performance Areas

1. Compliance Administration

• Maintain up-to-date written documentation for departmental activities.
• Ensure compliance with policies, standards, and internal controls.

2. Office Coordination

• Handle correspondence, filing, and telephonic queries.
• Assist with follow-ups on outstanding matters.
• Ensure requests are responded to within set timelines.
• Verify documents, allocate reference numbers, and capture data accurately.
• Draft and send letters to stakeholders.

3. Meeting Support

• Arrange meetings and schedule appointments.
• Take and distribute minutes in line with governance standards.
• Maintain registers to track resolutions and outstanding matters.

4. Document and Records Management

• Administer records in line with RAF filing plans.
• Ensure systems are up-to-date and functional.
• Retrieve and file information when required.
• Safeguard confidentiality of all documents.

Qualifications and Experience Required

• Matric / Grade 12 certificate (essential).
• At least 1 year relevant experience in administration or a similar environment.

Technical and Behavioural Competencies

Behavioural Skills:

• Planning, organisation, and coordination.
• Personal mastery and emotional intelligence.
• Ethics and strong values.
• Client service orientation.

Technical Skills:

• Computer literacy (MS Word, Excel, PowerPoint).
• Strong organisational and administrative ability.
• Report and letter writing skills.
• Basic understanding of Supply Chain Management (SCM).
• Basic financial acumen.

Salary and Contract Details

• Annual Salary: R244,732.00 (T.A.S.K Grade 06).
• Contract Duration: 36 months (fixed term).
• Note: RAF offers Total Employment Cost (TEC) packages with no additional contributions from the employer. Successful candidates must structure their own packages.

Employment Equity Commitment

The Road Accident Fund is committed to employment equity, with preference given to People with Disabilities for these roles.

How to Apply

Applicants must submit:

• A detailed CV.
• Certified copies of qualifications and ID.

Apply Online Here For Road Accident Fund (RAF) Vacancies 2025 | Administrative Assistant (Undertakings) X4 Posts

If you do not receive correspondence within six weeks of the closing date, please consider your application unsuccessful.

Closing Date: 30 September 2025

Conclusion

The Administrative Assistant: Undertakings (X4) positions at the Road Accident Fund provide a chance to work in a national organisation committed to improving road safety and providing essential medical and financial support to South Africans.

If you have strong administrative skills, attention to detail, and a passion for public service, this is your opportunity to contribute meaningfully to one of South Africa’s key government entities.

Apply today and take the first step in your career in public administration with the Road Accident Fund

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