First National Bank (FNB) is offering a FirstJob Learner position in Johannesburg.
This development role provides unemployed youth with a chance to gain formal banking work experience while completing a registered qualification. Join FNB FirstJob Learner.
Purpose of the Role
The FNB Learner will complete academic and workplace training while contributing to the business through research, analysis, and administrative tasks.
The programme aims to equip learners with the knowledge and skills needed to grow in the financial services sector.
Key Responsibilities
- Complete all qualification and learning requirements.
- Assist with research, data analysis, process management, and administration.
- Identify and escalate potential risks that could increase business costs.
- Demonstrate cost awareness and responsible financial behaviour.
- Follow all company policies, procedures, and Treating Customers Fairly (TCF) principles.
- Communicate effectively with customers to resolve issues and improve satisfaction.
- Gather customer feedback to enhance service delivery.
- Maintain accurate activity and progress reports.
- Support team goals, share knowledge, and promote collaboration.
- Uphold FNB’s shared values:
- “I get better and better.”
- “We strengthens me.”
- Create and update your personal development plan in collaboration with your team leader.
Skills and Competencies
- Good communication and interpersonal skills.
- Analytical and problem-solving mindset.
- Strong attention to detail and willingness to learn.
- Understanding of basic financial processes.
- Customer-centric attitude.
- Proficiency in Microsoft Office and digital tools.
Qualifications & Requirements
- Matric / Grade 12 certificate.
- South African citizen.
- Unemployed at the time of application.
- Willing to commit to both workplace learning and academic study.
Why Join FNB?
- Gain real banking experience with one of South Africa’s most trusted brands.
- Receive on-the-job training and professional mentorship.
- Develop key competencies in finance, customer service, and business operations.
- Build a foundation for future employment opportunities in the financial sector.
Location
Johannesburg, Gauteng
FNB Head Office and relevant business divisions.
Closing Date
End Date: 14 November 2025
How to Apply
Step-by-Step Application Process
Step 1: Prepare Your Documents
Before applying, ensure you have clear digital copies of the following:
- South African ID (certified if requested)
- Matric / Grade 12 certificate
- Updated CV (Curriculum Vitae)
- Short cover letter or motivational paragraph
- Any extra certificates (optional)
Apply Now Here For FNB FirstJob Learner 2025
Frequently Asked Questions (FAQ)
1. What is the FNB FirstJob Learner Programme?
It’s a structured 12-month development opportunity that combines practical work experience with formal academic learning.
2. Is the FNB Learner role full-time or part-time?
It’s a part-time learner opportunity that allows flexibility for study commitments.
3. Who can apply?
Unemployed South African youth with a Matric certificate who are passionate about banking, finance, or customer service.
4. What qualification will I get?
The programme includes a registered qualification relevant to FNB’s business areas — focused on financial services, operations, or customer management.
5. Does FNB provide a stipend?
Yes, learners typically receive a stipend to cover basic costs during the training period.
6. When is the closing date?
Applications close on 14 November 2025 — submit early to avoid missing out.
7. Where is the job located?
At FNB offices in Johannesburg, Gauteng.
8. How can I prepare for my application?
Update your CV, gather certified copies of your ID and Matric certificate, and prepare a short motivational statement.
9. Will I get a permanent job after completing the programme?
While not guaranteed, many learners are absorbed into permanent roles after demonstrating strong performance.
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