DEPARTMENT OF LABOUR VACANCIES: CLIENT SERVICE OFFICER x24

POST 13/51: CLIENT SERVICE OFFICER: UIF (X24 POSTS)
SALARY: R269 499 per annum

CENTRES & REFERENCE NUMBERS:

• Thaba-Nchu Satellite Office – Ref No: HR 4/4/8/906 (X2 Posts)
• Labour Centre: Bethlehem – Ref No: HR/4/4/8/907 (X2 Posts)
• Labour Centre: Sasolburg – Ref No: HR 4/4/8/908 (X2 Posts)
• Labour Centre: Mogwase – Ref No: HR4/4/02/07 (X2 Posts)
• Labour Centre: Vryburg – Ref No: HR4/4/02/07 (X1 Post)
• Labour Centre: Potchefstroom – Ref No: HR4/4/02/08 (X1 Post)
• Christiana Labour Centre – Ref No: HR4/4/02/09 (X1 Post)
• Labour Centre: Kokstad – Ref No: HR4/4/5/5 (X2 Posts)
• Labour Centre: Richmond – Ref No: HR4/4/5/6 (X1 Post)
• Labour Centre: Ulundi – Ref No: HR4/4/5/7 (X1 Post)
• Labour Centre: Dundee – Ref No: HR4/4/5/8 (X1 Post)
• Labour Centre: Ladysmith – Ref No: HR4/4/5/9 (X1 Post)
• Labour Centre: Estcourt – Ref No: HR4/4/5/10 (X1 Post)
• Labour Centre: Mthatha – Ref No: HR4/4/10/01 (X3 Posts)
• Labour Centre: Kariega – Ref No: HR4/4/10/02 (X3 Posts)

REQUIREMENTS:

• Qualification: Grade 12 / Senior Certificate
• Experience: No experience required

Knowledge of:

• Unemployment Insurance Act and Regulations
• Unemployment Insurance Contributions Act
• Public Financial Management Act (PFMA)
• Protection of Personal Information Act (POPIA)
• Treasury Regulations
• Batho Pele Principles
• Department of Labour and UIF Policies and Procedures
• UIF’s Vision, Mission and Values
• Customer Care Principles, Procedures and Guidelines

Skills:

• Interviewing
• Communication (verbal and written)
• Listening
• Computer Literacy
• Customer Relations
• Analytical
• Time Management
• Interpersonal
• Telephone Etiquette
• On-job Training (operation system)

DUTIES:

• Provide screening service
• Process applications for UIF benefits
• Register payment continuation forms
• Provide administrative functions

ENQUIRIES:

• Mr MJ Ngono – Tel: (051) 933 2299
• Mr T Moholi – Tel: (051) 303 5293
• Ms Lelope – Tel: (051) 970 3200
• Mr SS Shongwe – Tel: (018) 387 8100 (North-West)
• Mr S Ngqoza – Tel: (039) 727 2140 (Kokstad)
• Mr P Mtolo – Tel: (033) 212 2768 (Richmond)
• Mr T Nkosi – Tel: (035) 879 8800 (Ulundi)
• Ms T Khumalo – Tel: (034) 212 2421 (Dundee)
• Ms L Radebe – Tel: (036) 638 1900 (Ladysmith)
• Mr J Fakazi – Tel: (036) 352 7767 (Estcourt)
• Ms S Zaula – Tel: (047) 501 5600 (Mthatha)
• Ms W Koba – Tel: (041) 260 0608 (Kariega)

HOW TO APPLY FOR DEPARTMENT OF LABOUR VACANCIES: CLIENT SERVICE OFFICER

Free State:
Chief Director: Provincial Operations
Private Bag X522, Bloemfontein, 9300
Hand deliver: Laboria House, 43 Charlotte Maxeke Street, Bloemfontein
Email: jobs-fs1@labour.gov.za

North-West:
Chief Director: Provincial Operations
Private Bag X2040, Mmabatho, 2735
Hand deliver: Provident House, University Drive, Mmabatho
Email: Jobs-NW6@labour.gov.za

Kokstad:
Deputy Director: Kokstad Labour Centre
PO Box 260, Kokstad, 4700
Hand deliver: 59 Hope Street, Kokstad
Email: Jobs-KZN1@Labour.gov.za

Richmond:
Deputy Director: Richmond Labour Centre
PO Box 852, Richmond, 3780
Hand deliver: 60 Shepstone Street, Richmond
Email: Jobs-KZN2@Labour.gov.za

Ulundi:
Deputy Director: Ulundi Labour Centre
Private Bag X56, Ulundi, 3838
Hand deliver: Unit A Wombe Street, Ulundi
Email: Jobs-KZN3@Labour.gov.za

Dundee:
Deputy Director: Dundee Labour Centre
PO Box 445, Dundee, 3000
Hand deliver: 63 Victoria Street, Dundee
Email: Jobs-KZN4@Labour.gov.za

Ladysmith:
Deputy Director: Ladysmith Labour Centre
Private Bag X9925, Ladysmith, 3370
Hand deliver: 35 Keate Street, Ladysmith
Email: Jobs-KZN5@Labour.gov.za

Estcourt:
Deputy Director: Estcourt Labour Centre
PO Box 449, Estcourt, 3310
Hand deliver: 75 Phillip Street, Estcourt
Email: Jobs-KZN6@Labour.gov.za

Mthatha:
Deputy Director: Labour Centre Operations
Private Bag X5080, Mthatha, 5100
Hand deliver: No.18 Corner of Madeira & Elliot Street, Old Manpower Building, Mthatha
Email: Jobs-EC6@labour.gov.za

Kariega:
Deputy Director: Labour Centre Operations
PO Box 562, Kariega, 6230
Hand deliver: 15A Chase Street, Kariega, 6230
Email: JobsEC3@labour.gov.za

CLOSING DATE : 30 April 2025 at 16:00 (walk-in) and 00:00 (online)
NOTE : All attachments for online application must include an application form Z83 and
CV only, in PDF and as one (1) document or attachment

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