Closing Date: Not specified – Apply as soon as possible
Closing Date: Not specified – Apply as soon as possible
Location: Durban, KwaZulu-Natal
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Bidvest Insurance, a proud member of the Bidvest Group, is inviting unemployed South African youth to apply for the Bidvest Insurance Learnership Programme 2025 in Durban.
Founded in 1997, Bidvest Insurance is a non-life insurer that provides niche value-added insurance products to clients through direct call centres and partner networks.
As part of the larger Bidvest Financial Services Division—which includes Bidvest Bank, Bidvest Life, FMI, and Compendium Insurance Brokers—the company continues to expand by offering innovative insurance solutions while investing in skills development and financial services training.
Looking for more? Explore more Insurance Jobs in South Africa.
POSITION OVERVIEW
As a learner, you will gain hands-on workplace training in the insurance sector while contributing to:
- Accurate processing of insurance claims
- Assisting with policyholder support and customer service
- Learning about claims assessment, premium verification, and refunds
- Applying Treating Customers Fairly (TCF) principles in all customer interactions
This is a great opportunity for young people looking for insurance jobs in South Africa and a pathway to financial services careers.
KEY RESPONSIBILITIES
During the programme, you will:
- Capture and process insurance claims accurately
- Verify claim validity, policy status, and premium payments
- Gather and attach required documentation for claims assessment
- Provide professional service to policyholders via phone and email
- Process refunds and payments to clients, dealers, or suppliers
- Document all client interactions in the claims system
- Update policyholder records and resolve queries efficiently
- Uphold Bidvest Insurance’s customer service standards
MINIMUM QUALIFICATIONS
- Matric certificate (Grade 12)
- Computer literacy (MS Office)
KNOWLEDGE AND SKILLS REQUIRED
- Strong administrative ability
- Previous customer service experience (advantage)
- Excellent communication and interpersonal skills
- Good attention to detail and accuracy
- Passion for insurance and financial services
EMPLOYMENT EQUITY
Bidvest Insurance is an equal opportunity employer. In line with its Employment Equity Plan, preference will be given to Previously Disadvantaged Individuals (PDI).
BENEFITS OF JOINING THE BIDVEST INSURANCE LEARNERSHIP
- Accredited workplace training in the insurance and financial services sector
- Exposure to claims processing, customer service, and administration
- Mentorship and coaching from industry experts
- A pathway to permanent employment in insurance and finance jobs
- Valuable experience with one of South Africa’s trusted financial brands
HOW TO APPLY
Interested candidates should submit their CV to: jobs@bidvestinsurance.co.za
If you do not hear back within two weeks of applying, please consider your application unsuccessful.
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