UI Claims Officer Vacancies (X10 Posts): Employment and Labour

UI Claims Officer Vacancies (X10 Posts)

Reference No: HR4/4/10/843
Department: Employment and Labour
Location: Provincial Office – Western Cape
Salary: R269 499 per annum

Requirements:

• Grade 12 / Senior Certificate
• Experience: 0 to 6 months
• Knowledge of:
  • Unemployment Insurance Act
  • Unemployment Insurance Contributions Act
  • Public Service Act and Regulations
  • Batho Pele Principles
  • Departmental policies and procedures
  • Customer care
• Skills:
  • Communication (verbal and written)
  • Listening
  • Computer literacy
  • Customer relations
  • Decision making

Duties:

• Receive and assess all Unemployment Insurance (UI) claims in line with SOPs
• Register employers and verify employee declarations
• Execute payments of approved claims within set timeframes
• Handle enquiries related to processed claims or claim issues
• Perform general administrative tasks in the section

Enquiries:

Mr. Q Bowman
Tel: (021) 441 8120

Applications:

Email (online): Jobs-WC6@LABOUR.gov.za
Postal (walk-in):
Chief Director: Provincial Operations
PO Box 872, Cape Town, 8000
Hand Delivery:
Department of Employment and Labour,
No. 9 Long Street (Corner Riebeeck & Long Street), Cape Town
For Attention: Sub-directorate: Human Resources Management, Western Cape

Closing Date:

Closing Date: 01 August 2025

• Walk-in: 16:00
• Online: 00:00 midnight

Important Notes:

• Use the correct reference number in the subject line of your email
• Submit Z83 form and CV only as one single PDF attachment
• The Department aims to promote employment equity in line with its EE Plan