The Department of Employment and Labour is currently have 49 Client Service Officer Vacancies (Paymaster) across various Labour Centres and Satellite Offices. This is an excellent opportunity for candidates with a Grade 12 qualification who are seeking stable government employment — and importantly, no experience is required.
If you are interested in working in public service and assisting citizens with UIF benefits, this opportunity could be ideal for you.
Client Service Officer Vacancies Job Overview
The Client Service Officer: Paymaster is responsible for assisting clients with Unemployment Insurance Fund (UIF) services. Successful candidates will work directly with members of the public, process benefit applications, and provide administrative support at designated Labour Centres
Benefits
- Permanent government employment
- Competitive annual salary of R269 499
- Opportunities across multiple towns and satellite offices
- Entry-level access (no prior experience required)
Centres and Reference Numbers
Butterworth Labour Centre
- Centane Satellite Office – Ref: HR4/4/5/01 (X1 Post)
- Idutywa Satellite Office – Ref: HR4/4/5/02 (X1 Post)
- Nqamakwe Satellite Office – Ref: HR4/4/5/03 (X1 Post)
- Tsomo Satellite Office – Ref: HR4/4/5/04 (X1 Post)
- Willowvale Satellite Office – Ref: HR4/4/5/05 (X1 Post)
Cradock Labour Centre
- Cradock – Ref: HR4/4/5/06 (X1 Post)
- Somerset East Satellite Office – Ref: HR4/4/5/07 (X1 Post)
East London Labour Centre
- EL IDZ Satellite Office – Ref: HR4/4/5/08 (X1 Post)
eMaxesibeni Labour Centre
- Matatiele Satellite Office – Ref: HR4/4/5/09 (X1 Post)
- Mount Frere Satellite Office – Ref: HR4/4/5/10 (X1 Post)
- Ntabankulu Satellite Office – Ref: HR4/4/5/11 (X1 Post)
Fort Beaufort Labour Centre
- Adelaide Satellite Office – Ref: HR4/4/5/12 (X1 Post)
Graaf-Reinet Labour Centre
- Graaf-Reinet – Ref: HR4/4/5/14 (X1 Post)
- Middelburg Satellite Office – Ref: HR4/4/5/15 (X1 Post)
- Willowmore Satellite Office – Ref: HR4/4/5/16 (X1 Post)
Kariega Labour Centre
- Joubertina – Ref: HR4/4/5/17 (X1 Post)
- Louterwater – Ref: HR4/4/5/18 (X1 Post)
- Misgund – Ref: HR4/4/5/19 (X1 Post)
- Hankey – Ref: HR4/4/5/20 (X1 Post)
- Patensie – Ref: HR4/4/5/21 (X1 Post)
- Jeffreys Bay – Ref: HR4/4/5/22 (X1 Post)
- Humansdorp – Ref: HR4/4/5/23 (X1 Post)
Komani Labour Centre
- Komani – Ref: HR4/4/5/24 (X1 Post)
- Cala – Ref: HR4/4/5/25 (X1 Post)
- Cofimvaba – Ref: HR4/4/5/26 (X1 Post)
- Lady Frere – Ref: HR4/4/5/27 (X1 Post)
- Whittlesea – Ref: HR4/4/5/28 (X1 Post)
Lusikisiki Labour Centre
- Bizana – Ref: HR4/4/5/29 (X1 Post)
- Flagstaff – Ref: HR4/4/5/30 (X1 Post)
- Port St Johns – Ref: HR4/4/5/31 (X1 Post)
Makhanda Labour Centre
- Makhanda – Ref: HR4/4/5/32 (X1 Post)
- Port Alfred – Ref: HR4/4/5/33 (X1 Post)
Maletswai Labour Centre
- Maletswai – Ref: HR4/4/5/34 (X1 Post)
- Barkly East – Ref: HR4/4/5/35 (X1 Post)
- Sterkspruit – Ref: HR4/4/5/36 (X1 Post)
Mdantsane Labour Centre
- Mdantsane – Ref: HR4/4/5/37 (X1 Post)
- High Way – Ref: HR4/4/5/38 (X1 Post)
- Berlin – Ref: HR4/4/5/39 (X1 Post)
Mthatha Labour Centre
- Mthatha – Ref: HR4/4/5/60 (X1 Post)
- Mqanduli – Ref: HR4/4/5/40 (X2 Posts)
- Libode – Ref: HR4/4/5/41 (X1 Post)
- Nqeleni – Ref: HR4/4/5/42 (X1 Post)
Nqanqarhu Labour Centre
- Elliot – Ref: HR4/4/5/43 (X1 Post)
- Mount Fletcher – Ref: HR4/4/5/44 (X1 Post)
- Tsolo – Ref: HR4/4/5/45 (X1 Post)
- Ugie – Ref: HR4/4/5/46 (X1 Post)
Qonce Labour Centre
- Sutterheim – Ref: HR4/4/5/47 (X1 Post)
- Peddie – Ref: HR4/4/5/48 (X1 Post)
Minimum Requirements
- Grade 12 / Senior Certificate
- No experience required
Knowledge of:
- Unemployment Insurance Act and Regulations
- Unemployment Insurance Contributions Act
- Public Finance Management Act (PFMA)
- Protection of Personal Information Act (POPIA)
- Department of Labour and UIF policies and procedures
- Treasury Regulations
- UIF Vision, Mission and Values
- Batho Pele Principles
Skills Required:
- Interpersonal skills
- Telephone etiquette
- Interviewing skills
- Computer literacy
- Verbal and written communication
- Listening skills
- Ability to interpret relevant legislation
- Conflict management
- Time management
- Customer relations
- Analytical skills
Key Duties
- Provide screening services
- Process UIF benefit applications
- Register payment continuation forms
- Perform administrative functions
Enquiries
Applicants may contact the relevant Labour Centre for enquiries (contact numbers available per centre).
How to Submit Your Application
Applications for Client Service Officer Vacancies must be submitted to the relevant Labour Centre listed below.
For Attention: Deputy Director: Labour Centre Operations
You may submit your application by post, hand delivery, or email (use the correct email address for your chosen centre).
Butterworth Labour Centre
Postal Address:
Deputy Director: Labour Centre Operations
Private Bag X 3081
Butterworth, 4960
Hand Delivery:
ERF 9369 Blyth and Robinson Streets
Butterworth, 4960
Email: Jobs-ECBTW@labour.gov.za
eMaXesibeni Labour Centre
Postal Address:
Private Bag X 530
eMaXesibeni, 4735
Hand Delivery:
52 Church Street
eMaXesibeni, 4735
Email: Jobs-ECMTA@labour.gov.za
Fort Beaufort Labour Centre
Postal Address:
Private Bag X 530
Fort Beaufort, 5720
Hand Delivery:
528 Alice Road (Old TEBA Building)
Fort Beaufort, 5720
Email: Jobs-ECFOB@labour.gov.za
Cradock Labour Centre
Postal Address:
PO Box 38
Cradock, 5880
Hand Delivery:
73 Frere Street
Cradock, 5880
Email: Jobs-ECCRD@labour.gov.za
Graaf-Reinet Labour Centre
Postal Address:
PO Box 342
Graaf-Reinet, 6280
Hand Delivery:
63 Church Street
Graaf-Reinet, 6280
Email: Jobs-ECGRN@labour.gov.za
East London Labour Centre
Postal Address:
IG Building, Ensuco House
Corner Hill and Church Streets
East London, 5201
Hand Delivery:
IGI Building, Ensuco House
Corner Oxford and Hill Street
East London
Email: Jobs-ECELN@labour.gov.za
Kariega Labour Centre
Hand Delivery & Postal Address:
15A Chase Street
Kariega, 6230
Email: Jobs-ECUHG@labour.gov.za
Mdantsane Labour Centre
Postal Address:
Mzaule Street, NU1
Mdantsane, 5219
Hand Delivery:
1 Mzaule Street (High Way)
Mdantsane
Email: Jobs-ECMDS@labour.gov.za
Mthatha Labour Centre
Postal Address:
Manpower Building
Corner Elliot and Madeira Streets
Mthatha
Hand Delivery:
ERF 106 Chatham Street
Mthatha
Email: Jobs-ECUTT@labour.gov.za
Komani Labour Centre
Postal Address:
PO Box 5320
Komani, 5320
Hand Delivery:
10 Robinson Road
Komani, 5320
Email: Jobs-ECQTN@labour.gov.za
Makhanda Labour Centre
Postal Address:
PO Box X 342
Makhanda, 6140
Hand Delivery:
20 High Street
Makhanda, 6140
Email: Jobs-ECGTN@labour.gov.za
Lusikisiki Labour Centre
Postal Address:
Private Bag X 1002
Lusikisiki, 4820
Hand Delivery:
Corner Stanford and Jacaranda Streets
Lusikisiki, 4820
Email: Jobs-ECLSS@labour.gov.za
Nqanqarhu Labour Centre
Postal Address:
PO Box 397
Nqanqarhu, 5780
Hand Delivery:
1 Royal Road
Nqanqarhu, 5780
Email: Jobs-ECMCR@labour.gov.za
Maletswai Labour Centre
Postal Address:
PO Box X 148
Maletswai, 9750
Hand Delivery:
80B Somerset Street
Maletswai, 9750
Email: Jobs-ECALN@labour.gov.za
Qonce Labour Centre
Postal Address:
PO Box 260
Qonce, 5600
Hand Delivery:
41 Arthur Street
Qonce, 5600
Email: Jobs-ECKWT@labour.gov.za
For Attention: Deputy Director: Labour Centre Operations
Closing Date
13 March 2026
- 16:00 (Walk-in applications)
- 23:59 (Online applications)
Late applications will not be considered.
Important Application Instructions
For online applications:
- Complete the official Z83 Application Form
- Attach your updated CV
- Combine both documents into one (1) PDF file
- Clearly state the job title and reference number in the subject line
- Use the correct email address for the selected post
Failure to follow these instructions may result in disqualification.
Frequently Asked Questions (FAQ)
1. Is Client Service Officer Vacancies required for this post?
No. This is an entry-level government position and no prior experience is required.
2. What qualification do I need?
You need a Grade 12 / Senior Certificate.
3. How much is the salary?
The annual salary is R269 499 per annum.
4. Can I apply for more than one location?
Yes, but you must submit separate applications using the correct reference number for each post.
5. What documents must I submit?
You must submit:
- A completed Z83 form
- Your CV
Combined into one PDF document.
6. When is the closing date?
The closing date is 13 March 2026 at:
23:59 for online applications
16:00 for walk-in applications
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